FAQs About Our Air Conditioning Solutions

We provide site surveys free of charge in London, once, we have had an initial discussion with you to understand your requirements and what we can provide. (There may be a charge for site surveys outside of London)

Site surveys are carried out by our Savva, Senior Technical Solutions Engineer to establish the most efficient and cost effective solution for you based on your individual requirements and importantly, where we will position the condenser.

Cool You’s installation team take great care when they are in you home to minimise any mess and disturbance.
A standard install should take one working day.

Generally, as everything is internally fitted, no planning permission from the local council should be needed. However, we always advise our customers to read their lease or freehold agreement, and if in any doubt, seek clarification from their landlord or freeholders agent.
Please read clauses 3.2 to 3.8 in our current terms and conditions that could be helpful to you.

Not only are we the experts in air conditioning completely internally, one or more rooms where an outside condenser is not possible, this is exclusively our business and has been for over 10 years.

We have a range of solutions, once we know what are the limitations or restrictions within your apartment, office, or small shop.

Click here to find out more about the Cool You team.

All areas of London. We are particularly busy, in Battersea, Vauxhall, Chelsea, Kensington, Mayfair, Greenwich, Islington, Farringdon, Victoria, Wapping and Canary Wharf, as there are many apartment owners in these areas who need our fully internal air conditioning systems. Go to our Case Studies pages for an overview of the types of properties and areas of London we have installed our systems
Residential Apartments both new build and those in Grade 2 and 1 listed buildings, plus conservation areas, account for most of our business. This is due to the heat build up they suffer from and no possibility of holes to the outside, never mind an outside condenser on a wall or roof. However, where the same restrictions apply we also air condition residential loft conversions, and small commercial spaces, including offices, shops, medical and dental surgeries, opticians etc.
Please explore our Case Studies for a fuller picture.
This depends on a number of factors.

  • The size of the room
  • Heat gain from outside
  • What the room is being used for
  • The number of people inside the room

We will advise you further once we understand more from you. However, our completely internal AC systems are the most energy efficient currently available.

They are, as our systems filter the air as it is being dehumidified and cooled. Hay fever sufferers particularly benefit. However, you would need specific advice depending on what filtering of the air you need.
All our air conditioning systems are fully internal without any outside unit. We have 3 types of solution.

1. Water cooled Internal condenser systems

These supply the same quality and performance as an air conditioning system with an outside condenser. The only difference is that the condenser, is fitted internally and fresh cold mains water is used in a controlled manner to take the heat away. From the condenser, everything is relatively the same refrigeration pipe work as a conventional system, with outside condenser, to the room unit/fan coil/evaporator, which provides the air conditioned cool air.

2. Air cooled Internal condenser systems

These supply the same quality and performance as an air conditioning system with an outside condenser. The only difference is that the condenser is fitted internally and it needs to be possible to make holes/penetrations to the outside to duct warm air out, to take the heat away, and ambient air in to keep the condenser cool. From the condenser, everything is relatively the same refrigeration pipe work as a conventional system, with outside condenser, to the room unit/fan coil/evaporator, which provides the air conditioned cool air.

3. Through the wall air conditioning units

If sized correctly for the room to be air conditioned, these are the next stage in quality of performance to a portable unit. These are sealed packaged units, which we generally sell on a supply only basis, as they require the skills of a builder, plumber or electrician to install. The key factor which will decide if this type of air conditioning unit can be used, is that it must be possible to sit the unit on an outside facing wall in the room to be air conditioned, and working from a template provided with the units, cut or core drill two 162mm vent holes directly to the outside, horizontally from where the back of the unit will be, no more than one metre to the outside.

We will send you a proposal / pro forma, which will explain exactly what we will do and provide and how exactly to proceed in making your payment(s) and our terms and conditions of sale.
Yes we will, as it protects the warranty and ensures the smooth running and long life for your investment with us.

Generally a maintenance visit once every 12 months should be sufficient.

If you have a question which doesn’t appear here, feel free to call us on 020 043 2275 or email enquiries@coolyoudirect.co.uk and we will be happy to help.